See Jurin AI in action
Schedule Demo
Made in Japan Quality at Silicon Valley Speed

All About Jurin AI

From how we ship updates daily to why we call ourselves a ‘house of craft', here’s everything we’ve been asked and what Jurin AI stands for.
Why Enterprise Teams Choose Jurin AI
Built for Reliability, Speed, and Peace of Mind
Over 100 safe deployments a day, near-zero failures, and enterprise-grade reliability you can verify — just ask our customers (references provided under MNDA).
Metric
Jurin AI
Normal Companies
Release Frequency
100 minor changes/day,
1-2 significant releases/day,
1 major release/week
Monthly or longer releases with manual QA
Uptime & Reliability
99.99% target uptime (mission-critical standard)
Variable uptime; frequent outages and maintenance windows
Bug Rate
<0.1% average with quick fixes within 24 hours
Higher rates; slower resolution
Go-Live Timeline
Most customers go live within 5 business days
Extend over several weeks to several months
Data Privacy
Strict isolation — never used to train global models
Often used for model training (privacy risk)
Encryption & Security
Enterprise-grade (TLS 1.3, AES-256, PII masking, end-to-end)
Basic security features
Compliance Certification
SOC 2 Type I compliance. Also trusted by conservative Japanese enterprises and banks
Compliance varies widely; limited support
Customization
Highly customizable workflows
Limited; one-size-fits-all model
Integration & Channels
Omnichannel (email, SMS, LINE, WhatsApp, SNS, chat widget, any helpdesk/CRM via APIs)
Limited to few major systems
White-Labeling
Fully white-labeled with custom domain, logo, theme
Rarely offered; branding is fixed; high cost
Enterprise Support
Dedicated 24/7 + specialized onboarding team; expert forward deployed engineers LTS
Standard email/helpdesk only
Deployment Options
Cloud, on-premise, hybrid, VPC-isolated
Cloud-only or limited options
House of Jumokus
Crafting Every Iteration with Intention
Every iteration is a quiet pursuit of better. Because true craft isn’t about speed, it’s about care.
Meaning Behind "Jurin AI"
“Jurin" means “forest” in Japanese. Work can be stressful, but the goal of Jurin AI is to automate away the stressful parts so your day feels as calm and clear as Zen meditating in a serene forest.
The Clash of Old × New
"Jurin" (traditional and natural) and "AI" (cutting edge and new) fuse Japanese sensibility, precision, and restraint with Silicon Valley speed and pragmatism, balancing deep mastery with relentless curiosity.
Art × Design × Culture
Every part of Jurin AI (logo, design, culture) reflects uncompromising pursuit of perfection. Our color palette (olive, lemon, tomato, wine) is inspired by the founder’s memories of Italian grandpa playing guitar over backyard pizza and aglio e olio. For the meaning behind our logo, please ask us live!
Product & Customer Philosophy
In a finite game of cheap, one-off products, the system rewards cutting corners. In a premium, high-value infinite game, the only strategy is to build something so good that customers want to keep paying. Jurin AI aim for at least 10x ROI: for every dollar you invest, we return ten dollars of value out.
Autonomy at Scale
Scalable Automation. Tangible Results
Transform your business with cloud-like elasticity. Jurin AI’s no-code, value-driven automation slashes manual hours and delivers ROI up to 20X. Configure workflows using natural language, pay only for results, and witness a dramatic reduction in your communication workload.

Can Jurin AI automate all my support and sales processes?

Yes, Jurin AI’s dual-mode agents (Autopilot & Copilot) handle support, sales, and follow-ups with minimal manual effort.

Full process automation for customers, employees, partners
Autopilot handles 90%+ fully automated replies
Copilot for human-in-the-loop control
Instant, brand-consistent conversations

How fast and reliable is Jurin AI’s communication?

Jurin AI delivers near-instant AI responses (voice/text), top recognition rates, and operates 24/7 in 105+ languages.

Voice replies in <0.7s (web), 98% recognition
Text replies in 5–10s with human-like clarity
105+ languages, 99.96% uptime

What business impact can I expect from Jurin AI?

Jurin AI’s elastic, no-code automation shrinks an average 10 hours of daily work to less than 1, bringing up to 20X ROI for enterprises.

No-code, simple automation setup
Pay only for real results
Proven 90% workload reduction
Up to 20X ROI over traditional tools or staffing

Can I trust Jurin AI?

Instead of chasing hype or hiding behind NDAs, Jurin AI earns trust by showing our process, standards, and measurable outcomes. Every choice, from code linting to color contrast, is deliberate. The result isn’t loud innovation, but silent reliability that compounds over time.

Security engineered in from day zero
Long term value and design trump sales and marketing
Relentless obsession with customer experience and support
Pride in uncompromising quality and meaningful impact
Frequently Asked Questions
The Questions Serious Teams Ask First
Every decision inside Jurin AI, from design to customer policy, stems from discipline and transparency. This FAQ outlines not what we say, but how we work.
Getting Started
What is Jurin AI?

Jurin AI is building the AI Agent for high performing enterprises. We automate business communications (email, phone, social media) and end-to-end workflows.

Who is Jurin AI designed for?

Jurin AI is designed for teams drowning in communication — support, ops, ordering, procurement, HR, finance, sales, etc. — who need AI agents to respond, execute, and scale reliably.

What makes Jurin AI different from other enterprise AI platforms?

Jurin AI delivers true end-to-end workflow automation, not just chat or voice in isolation. We unify customer support, sales, follow-ups, email, phone, and backend systems into one seamless agent. This means our customers don't have to juggle multiple tools — you get one intelligent partner handling your entire communication workflow. Plus, Jurin AI is built on enterprise-grade reliability: 99.99% uptime, <0.1% bug rate.

Deployment & Integration
Can Jurin AI integrate with our systems?

Jurin AI integrates with any system our customers' business relies on — customer support tools, CRMs/ERPs, internal databases, SaaS platforms, or custom applications. Through secure APIs and connectors, Jurin AI can work with platforms like Google, Notion, Slack, Shopify, HubSpot, Salesforce, Zendesk, Jira, and more.

These integrations allow our customers to build custom, automated workflows. You can set up specific procedures for the AI agent to follow in different scenarios, making it a true extension of your existing processes.

Jurin AI also supports omnichannel messaging integrations such as email, SMS/LINE/WhatsApp, social media, chat widget, and most helpdesk or ticketing system.

Is Jurin AI available on-premise or cloud?

Jurin AI is available as a cloud-hosted service by default (SaaS), but on-premise or hybrid deployments are also supported for enterprise customers with strict data residency requirements. We offer private-cloud or on-premise installations if needed for compliance.

Can we white-label Jurin AI to match our brand?

Yes. Jurin AI is fully brandable for our customers. You can apply your own logo, colors, and even a custom domain so that the AI assistant appears to be part of your brand. The interface, chat widget, and all customer-facing elements can be tailored to match your company's style.

What is Jurin AI's pricing model?

Jurin AI uses flexible, outcome-aligned pricing: value-based, resolution-based, and usage-based, depending on your needs. All models are designed so our incentives are 100% aligned with yours — we only win when you do. You pay for real, measurable business impact: reduced workload, faster resolutions, higher CSAT, and lower costs.

≤ 50% of your current ticket cost: Jurin AI targets your effective per-ticket cost to be half or less of what you are paying today with traditional staffing
10x+ ROI by design: It’s not just “cheaper support.” Jurin AI agents work 24/7, in multiple languages, resolve issues on average ~4x faster than humans (often instantly), require no training cost, and scale up or down in real time — unlocking outcomes, scale, and "customer experience out of this world" that weren’t previously possible.
No value, no charge: For value-based and resolution-based plans, if we don’t deliver value or resolve tickets, you don’t pay. For usage-based plans, if you don’t use us, you don’t pay (we scale down to zero).
Proven ROI: On average, our customers see 20X ROI versus traditional staffing models.
Custom enterprise quotes based on your specific outcomes
Reliability & Performance
What's Jurin AI's uptime and bug rate?

Jurin AI is built with enterprise reliability in mind. Our target service uptime is 99.99% (industry standard for mission-critical SaaS), achieved through load-balanced infrastructure and continuous monitoring. We maintain <0.1% average bug rate with quick fixes.

How often does Jurin AI ship updates?

Jurin AI follows a continuous delivery model with 100 minor changes per day, 1-2 significant releases per day, and 1 major release per week. This fast cadence is supported by a mature DevOps pipeline with automated tests, canary releases, and monitoring.

How does Jurin AI test and ensure quality before release?

Jurin AI follows a continuous quality assurance process combining automated and human testing. Every update at Jurin AI goes through extensive testing before deployment. We monitor key AI performance metrics continuously, including model accuracy, answer precision/recall, and error rates.

How does Jurin AI ensure accuracy in AI responses?

Jurin AI ensures accuracy by grounding every AI response in the specific knowledge our customers provide. You have full control over how your knowledge is organized and applied.

For example, you can spin up a Support Agent that answers only from your uploaded SOP manuals, or an Operations Agent that follows a precise sequence of steps to automate your enterprise workflows.

This way, every conversation stays accurate, compliant, and context-aware with your AI employees.

At Jurin AI, quality is built into every layer:

Grounded Responses: Every AI answer is anchored in your own knowledge base, and Jurin AI’s proprietary technologies virtually eliminate hallucinations.
Quality Controls: Every response is logged, traceable, and auditable through conversation histories and call logs, ensuring consistent quality over time
Privacy & Security
Jurin AI never trains on customer data.

Jurin AI’s architecture strictly isolates each customer’s data. Our core AI models are trained only on public data and our own proprietary research — never on any individual customer’s inputs.

We sign Data Processing Addendums (DPAs) with major AI model providers and ensure your data always remains yours: we do not use it to train models, sell it, or share it with third parties.

For high-stakes workflows and custom deployments, we can automatically remove or mask sensitive information from queries before they are sent to any AI model.

We also support regional data residency. With globally distributed infrastructure, we can ensure that specified data never leaves the country, region, or even network boundary (e.g. specific IP range) you define, keeping you compliant at all times.

How secure is our data with Jurin AI?

Our customers' security is our highest priority. Jurin AI is SOC 2 Type I certified, with controls designed to meet enterprise-grade security and privacy requirements. All customer data is encrypted in transit and at rest, and we enforce strict data-handling and access-control policies.

Our Trust Center transparently outlines our controls across:

Infrastructure Security
Organizational Security
Product Security
Internal Security Procedures
Data and Privacy
Support & Success
Do we get dedicated enterprise support with Jurin AI?

Jurin AI offers our enterprise customers enterprise-grade support. Every enterprise customer gets a dedicated success team (Jurin AI specialists and forward deployed engineers) to assist with onboarding, integration, tuning, and custom requests. Standard support includes 24/7 monitoring, an SLA-backed helpdesk, priority response for critical issues, and difficult customizations.

How do we get onboarded to Jurin AI?

Jurin AI offers both complete self-service and fully managed professional services. In both cases, onboarding is a collaborative process.

For fully managed deployments, we begin with a kickoff session to deeply understand your business, workflows, and data sources. From there, we handhold you on AI best practices and help ingest your knowledge bases and operational data.

You can launch your Jurin AI “virtual teammates” with tailored guidelines through a simple interface — no complex setup required. Many customers are fully live within 5 business days, and typically see 10X value creation within 6 months of operation, and up to 20X ROI in the long-run.

Do we have to automate everything, or can we keep human control?

Jurin AI believes in intelligent automation, not just total automation. We're built on the "Human-in-the-Loop" principle, giving our customers complete control. You decide precisely where human oversight is critical — complex issues, sensitive customer interactions (like VIPs), or any query where AI confidence is low. You can set rules to automatically escalate these cases.

Our customers can also build custom workflows for specific scenarios (for example, a three-step verification process for high-value transactions) and thoroughly test them in a secure sandbox before launch. This ensures you maintain a high-touch, personal experience where it matters most while gaining efficiency everywhere else.

Can we make Jurin AI sound like our actual team members?

Absolutely. You have full control over each Jurin AI agent’s personality, tone, and communication style. This makes it easy to match your brand voice and deliver a consistent customer experience across every interaction.

You can create different personalities and voices for all the different Jurin AI agents across your departments with Jurin AI. For example, your customer support agent can be empathetic and friendly, while your internal compliance agent can be formal and precise. Fed by your knowledge base, your Jurin AI agents' responses will sound and feel like they come from your team members.

How do we make sure our team actually uses the AI?

Jurin AI finds that adoption happens naturally when our customers' staff sees the AI not as a replacement, but as a reliable, helpful teammate.

As general AI adoption grows, employees are more open than ever to tools that save them time and remove tedious work. When the AI consistently provides accurate answers and automates repetitive tasks, it frees your team to focus on more meaningful, high-value work. Resistance fades when the tool becomes a trusted part of a better workflow.

What makes Jurin AI a stable, long-term partner?

Jurin AI builds partnerships grounded in trust, proven impact, and long-term stability.

Globally Trusted: Jurin AI is a multinational corporation with significant presence in Japan, Korea, Singapore, United States of America, United Kindom, India, Malaysia, Thailand, Indonesia, and more. We are trusted by 34 of Japan's top 100 enterprises, including those in highly sensitive industries.
Long Term Profit-Driven Stability: Jurin AI is not a hype-fueled startup. We grow profitably by delivering real, measurable impact to our customers. This sustainable, organic growth model ensures we are a disciplined, long-term partner honoring the trust you place in us.
World-Class Leadership: The Jurin AI team consists of software and AI world leaders with extensive experience from top global tech companies (like Google, Google X, Apple, Microsoft, OpenAI, Waymo, NVIDIA, Amazon, Meta, Palantir, Applied Intuition, Ramp) and Silicon Valley's fastest-growing startups. We are joined by ex-CEOs of major enterprises, all with a proven track record of delivering revolutionary products.
Why Choose Jurin AI
Can Jurin AI handle complex conversations and understand our business context?

Jurin AI understands implicit context, respects communication nuances, and adapts to our customers' business culture. Whether dealing with formal business etiquette, respectful pauses, or cultural sensitivities, Jurin AI reads intent accurately and responds appropriately. This is crucial for maintaining trust in high-stakes industries like finance, real estate, healthcare, and government — where both speed and sensitivity matter.

Handles formal and informal communication seamlessly
Respects cultural communication styles across regions
Manages high-context conversations without losing accuracy
Adapts tone and formality based on context
How is Jurin AI's technology different?

Jurin AI combines three core capabilities:

Agentic Intelligence: AI that doesn't just answer — it takes action (process refunds, schedule appointments, update records)
End-to-End Unification: Handles email, phone, chat, CRM, and backend systems as one workflow (not separate tools)
Real-World Optimization: Built for actual enterprise workflows, not theoretical use cases

This means Jurin AI solves real problems: reducing 10 hours of daily communication work to just 1 hour, automating 90%+ of routine inquiries, and maintaining human oversight where it matters most.

What ROI can we expect from using Jurin AI?

Jurin AI's customers have seen:

>90% reduction in daily communication workload (10 hours → <1 hour)
Up to 20X ROI compared to traditional staffing and tools
76% reduction in Average Handle Time (instant in certain industries)
Consistent 5-star feedback from teams that see AI as a helpful teammate, not a replacement

These are from real case studies — proven outcomes from enterprises actively using Jurin AI.

Philosophy & Culture
Is Jurin AI a real company?

Jurin AI gets that question a lot from enterprises, partners, and even friends. Among our customers, it’s almost a joke: “the company that doesn’t exist... until you see it.”

Because the moment people see our product live, watch the engineering depth behind it, and meet the team building it, disbelief turns into silence, then respect.

You can fake almost everything in tech, but not reality. Bad tech companies can fake screenshots, funding, even “AI” generated demos. But you cannot fake a real system answering complex questions with speed, clarity, and precision.

Consultancies can fake resumes and over-polished presentations. But you cannot fake a human expert in front of you, shaking your hand, answering every technical detail with confidence, and genuinely impressing you.

Bullshit startups can plaster logos of customers they’ve never met. But you cannot fake a reference call with a real enterprise executive saying: "Yes, we use Jurin AI, and it’s exceptional." And having Japanese executives stake their reputation to endorse us? That only happens when something extraordinary is real.

Still wondering if Jurin AI exists? Good, come see for yourself. Request a live demo. We’ll show you the product. You’ll feel the difference. Then you’ll understand why skeptics walk in… and walk out as fans. We look forward to meeting you, future partner, future believer.

Why is Jurin AI so secretive?

Jurin AI is secretive by design. We’re not building for applause or social buzz, we’re building a product that delivers measurable enterprise outcomes, and we let results speak where real decisions are made.

Our culture pairs strict discretion with aggressive openness to white-labeling. We’re comfortable being the “Kuroko”: the invisible backbone behind brands you already trust. About 90% of our revenue comes from quietly enabling partners and major enterprises, and 10% from direct sales. That split is intentional, we win only when our customers win.

Our direct offerings aren’t built to compete with partners. Because each industry demands deep customization (logic, policy, data structures, workflows, KPIs) we’ve created two different platforms: a partner-ready white-label platform for deep embedding and brand ownership, and a direct solution for specific complementary use cases. They’re designed to work side by side, not as substitutes.

Stealth protects what matters most in AI: execution. Building in public can be a vanity shortcut that hands competitors your playbook. Ideas are cheap; enterprise-grade systems aren’t. Done right, secrecy accelerates adoption and shields customers from copycat noise.

This approach worked. We compressed typical Japanese enterprise sales cycles — often 6 to 24 months — into under four weeks. Today, Jurin AI powers roughly one-third of Japan’s top 100 enterprises, with the rest in active pipeline.

We don’t optimize for hype. We optimize for impact. If you want a loud startup, we’re not it. If you want a quiet category dominator that makes your brand stronger, your operations faster, and your outcomes undeniable, welcome to Jurin AI.

We don't chase hype, we build things that work

Seeing is believing, feeling makes you a fan. We are excited to meet you, our future business partner.

Contact Us for a Demo