Customers want to know if they qualify without a hard credit pull. Jurin performs a "soft check" instantly based on basic info provided in chat.
Eliminate calls asking "Is my card approved?" Jurin checks the Loan Origination System (LOS) securely and provides granular status updates.
Customers often need temporary increases for travel or large purchases. Jurin analyzes payment history and internal risk scores to approve increases instantly.
"Where Is My Order" calls are the #1 volume driver. Jurin integrates with logistics providers to give granular updates—not just "In Transit," but specific reasons for delays and revised ETAs.
The Challenge: Mortgage applications were taking 2 weeks to process due to manual document verification, leading to customer churn to digital-first competitors.
“Pre-screening was slowing us down and costing customers. Jurin reduced the wait from weeks to minutes while keeping every eligibility and compliance check intact.”