INDUSTRY SOLUTIONS / REAL ESTATE

Autonomous Tenant & Owner Communications Layer.

Automate property management at scale. From maintenance triage to lease renewals, Jurin AI handles the chaos of tenant requests so managers can focus on asset value.
The Management Trap

Stuck in Reactive Property Operations

Property managers spend 70% of their day reacting to low-level noise: "The AC is broken," "Where do I park?", or "Did my rent go through?" This constant reactive cycle prevents teams from focusing on owner relationships and portfolio growth.

Furthermore, the industry suffers from a severe labor shortage and language barriers with an increasingly international tenant base. Traditional portals are ignored; tenants want instant answers via LINE, WhatsApp, or SMS.
Jurin AI's Approach
Automation That Actually Runs Property Operations
Jurin AI acts as a 24/7 Property Operations Centre. It doesn't just chat; it triages maintenance issues, coordinates with vendors, and updates the Property Management System (PMS) autonomously.
Maintenance Request Workflow
01.
Maintenance Triage
Ask tenants for photos and details to assess urgency. "Is the water actively flooding?" Automatically dispatch vendors for emergencies or queue routine tickets.
02.
Multilingual Support
Eliminate language barriers. A Japanese landlord can communicate with an English-speaking tenant seamlessly, with the AI translating context perfectly.
03.
Leasing Automation
Handle inquiry surges during moving season. Qualify leads, schedule viewings based on agent calendars, and answer listing questions instantly.
04.
Rent Collection
Automate gentle payment reminders and provide instant balance lookups. "Hey John, your rent is due in 3 days. Here's the payment link."
Core Capabilities
Everything Needed to Run Properties at Scale
PMS Integration
Read/Write sync with major property management systems (Yardi, AppFolio, Custom SQL) to keep ledgers accurate.
Smart Scheduling
Connect with agent calendars to book viewings automatically. "Are you available Tuesday at 4?" "Yes, booked."
Visual Triage
AI analyzes tenant-uploaded photos to identify damage type (e.g., distinguishing mold from dirt) for accurate vendor selection.
Owner Reporting
Generate monthly summaries for property owners automatically. "Occupancy is 98%, 3 tickets resolved this month."
Market Leader
Trusted by 34 of Japan's Top 100 Companies
Jurin AI is the dominant communications layer for large-scale property management.
Featured Success Story
Major Property Management Company(5,000 Employees)

The Challenge: A massive portfolio of 50,000+ units generated 2,000 maintenance calls daily. Admin staff were drowning in ticket entry, leading to slow repairs and angry tenants.

Centralized Intake: Jurin consolidated Phone, LINE, and Web inquiries into one dashboard, auto-creating tickets in the PMS.
Vendor Automation: Work orders for pre-approved issues (like lockouts) were sent to vendors instantly without human approval

“Before Jurin, our teams were stuck logging tickets all day instead of solving problems. Now missed calls automatically become work orders, vendors are dispatched instantly, and tenants get updates without follow-ups. It fundamentally changed how we operate at scale.”
— Name, Founder & CEO, Company