INDUSTRY SOLUTIONS / LIFESTYLES & SERVICES

Culturally Aware Intake for
Matchmaking Agencies.

Scale your agency without losing the human touch. Jurin AI conducts deep, empathetic interviews to understand values, family dynamics, and life goals before a human matchmaker ever steps in.
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The Empathy Bottleneck

Where Human Empathy Becomes the Bottleneck

Matchmaking is a high-trust, high-touch industry. The initial intake interview is crucial for understanding a client's core values, but it is time-consuming (often 90+ minutes) and emotionally draining for human agents.

Agencies face a dilemma: use rigid forms that miss nuance (leading to bad matches) or cap their growth because they can't hire enough skilled counselors. Furthermore, clients often feel more comfortable disclosing sensitive preferences (income, family issues) to a non-judgmental AI first.
Jurin AI's Approach
Empathy at Scale—Without Losing Nuance
Jurin AI acts as the "Intake Coordinator," conducting a conversational, low-pressure interview via chat. It goes beyond keywords ("likes hiking") to understand the *why* ("values shared quiet time"). This creates a rich "Psychographic Profile" for the human matchmaker to review.
Intake & Profiling Workflow
01.
Deep Value Extraction
The AI probes gently on topics like children, career ambition, and family obligations to uncover deal-breakers early in the process.
02.
Non-Judgmental Space
Clients are 30% more likely to be honest about financial status or past relationship trauma with an AI agent than a stranger on the phone.
03.
Cultural Nuance
Specifically trained on cultural expectations (e.g., Omiai traditions in Japan, family involvement in South Asia) to ask the right questions respectfully.
04.
Profile Summarization
Converts a 45-minute chat into a concise "Matchmaker Brief," highlighting key personality traits and red flags instantly.
Core Capabilities
Designed for Emotional Signal, Not Just Data
EQ-Driven Chat
Uses empathetic language patterns to make users feel heard and understood, building trust before the human meeting.
Privacy Shield
Redacts sensitive PII automatically while retaining the psychographic data needed for matching algorithms.
Cross-Border Intake
Seamlessly interview international candidates in their native language and present the profile to local agents in English.
Automated Scheduling
Once the intake is complete and vetted, the AI coordinates calendars to book the first human consultation or date.
Market Leader
Trusted by 34 of Japan's Top 100 Companies
Leading brands rely on Jurin AI to power their customer experience.
Featured Success Story
Tokyo Premier Agency: The "Digital Concierge"  

The Challenge: A high-end agency saw a 300% surge in applicants but refused to lower their standard of "deep-dive" interviews. Counselors were booked solid for weeks, causing applicant drop-off.
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The Solution: Jurin AI deployed a "Pre-Screen Concierge" that conducted the first 45 minutes of value-based questioning asynchronously.
The Result: Human counselors now enter meetings with a complete "Values Brief," allowing them to focus on chemistry rather than data collection.

“We didn’t want to scale faster by lowering our standards. Jurin let us preserve the depth of our interviews while handling the heavy lifting upfront. Our counselors now start conversations with real insight, not paperwork.”
— Founder, Tokyo Premier Agency